Last updated: January 2026
We aim to dispatch every order within one business day. Most ice cream and gelato deliveries arrive within 48 hours, and you will receive a tracking link the moment your package is on its way.
We offer free standard shipping on every order, with no minimum spend. Express options are available at checkout if you need your gelato even sooner.
We ship our artisan ice cream and gelato worldwide. Delivery times for international orders vary by destination, and any customs charges are the responsibility of the recipient.
If you are not completely happy with your gelato selection, you can return your order within 30 days for a full refund — no questions asked. Items should be returned in their original condition.
In the rare case that something arrives damaged, get in touch straight away and we will replace your gelato or ice cream immediately.